Global Moving Solutions
based on 1 review
Mazin Faisal Naser
"I haven't recieve my shipment yet since 3 months"
30 January 2020
I wonder how such companies are working in this important and critical field?
I have used “Global Moving Solutions”
They have come over to my house and checked the stuff, taped the cartoons and carry them out to be shipped over to Turkey. The approved payment has been agreed to be 3 installments. I have paid two and the third one should be done upon receiving the B/L.
After 1 week we have met to receive the B/L, and as I supposed to get it from the assigned person of the company, I have transferred the 3rd. installment.
Unfortunately, she told me that they will receive it after 12 days of the shipping date which should be 26th. Oct 2019. Further, she gave me the information about their agent in Turkey so that I contact and arrange the stuff reception after 40-60 days of sea freight. I have flown out to Turkey and later I have contacted the agent and gave them the (draft B/L), my info, and the packing list that I have received from the company.
Since then, I didn’t receive my original B/L, neither the agent has done. Despite my corresponding with them and the agent desperate communication with them, we didn’t get any real response unless failed promises and mysterious shipping information. However, I have asked a friend in Malaysia to follow up with them but yet he didn’t get any real response unless a postponing status.
I need to know why this company is doing this?
Where is my shipment?
And who will handle the consequences of this very bad experience?
Please help me to solve this disastrous status which even now the company is not responding to my messages, phone calls, and e-mails?
NO32-1, JALAN KEMUNING PRIMA 33C/C, KEMUNING UTAMA
Tel: +60 3-5525 2745