based on 4 reviews
"A bunch of con-artists!"
13 January 2020
If there was ever a company who immediately made you feel uneasy about anything then this is the one. We did not contract them directly, they were contracted by our agent in Dubai, who I doubt will ever work with them again after this debacle.
From the very first minute it is all about demanding money. I really don’t mind paying for a good service, and tipping for a hard work but companies like WillMove come round very rarely (thank heavens) and they provide neither good service, hard work or customer service (with the exception of the guys who actually delivered the furniture).
This is the type of company you watch on TV watchdog shows that work out every way possible to squeeze every last penny out of you. In the end they fraudulently withheld money that was supposed to be refunded to us and the Dubai agent had to cover the broken promises of refunds that WillMove made. We did get our money back in the end but Will Move should feel ashamed of themselves for basically taking money out of the margin of their business ‘partner’.
They claimed the distance from the delivery van to the door was over 100m, in fact it was 37m. They claimed the van would not come down our street yet on a daily basis we see bigger vans parking and driving down our street. They claimed they had come out to view the delivery site beforehand to put up parking signs, they didn’t. Yet they charged us for all of these ‘additional services’ – over EUR1000 in total.
Please please please avoid this company unless you want to be sitting here afterwards writing a review like this.
"gvery professional company"
12 December 2019
They we not the cheapest but I´m quite sure that I got what I paid for. Very good packing,I knew the status of my goods at all times and documents for customs were clear. Very happy with the service
23 December 2017
Very poor communications regarding the packing and shipping. Have had to chase many times to obtain basic information. Now been advised that goods have sailed but no other detail
19 September 2014
WillMove WorldWide S.L.:
I like this company. The customer service are very good and everything organized very well. From the few offers I choose exactly this company because they are offering the best conditions.