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Vanpac GroupAsia - Singapore

24 May 2019

They have been very helpful and have been very reliable from the start till finish of the move. The crew was very friendly and always we’re smiling. They gave me a good price for my move and was very happy I got them as my mover. I will surely use them again!

Trans International Moving & Shipping

24 May 2019

I normally never write reviews, but in this case I want to warn everyone for this disaster company! I have never felt as cheated in my life. The only person I would like to exclude from this is Megan Corbett, she has been amazing when we spoke at the start, but unfortunately I was “handed over” to her colleagues and from then on it was a complete nightmare.

It all started in October 2018. I moved from Sydney to Singapore and my furniture was still in storage in Sydney. We had to split the transfer of our belongings between Amsterdam and Singapore because part of our furniture had to go to our house in Amsterdam, which we rent out. All our furniture arrived in Singapore (in good state I must add) in November 2018. You won’t believe it, it is now May 23rd 2019, but we are hoping our furniture will finally arrive tomorrow, this is 8 months later than when I requested the move.

During the whole process I was promised much shorter processing times and overall the communication to me has been really poor. Our renters were quite excited about the furniture initially, but when it took more than 5 months they had decided to buy their own things, as this was a bit ridiculous (fair enough). As we don’t live in Amsterdam anymore the only thing I could do was give our things away to friends as our renters wouldnt accept them anymore. This meant that not only was more than 10K USD wasted with the move, also I lost all of my furniture. If I would have known this I would have just disposed our furniture in Sydney, which would be the economically more viable solution.

Also, when we decided to gift our furniture to friends a lot of unexpected costs came up. We had to pay for an “elevator” and for a “Parking license” because the movers said they wouldn’t be able to park in the street without a license which is false. “Loading and Unloading” can be done in the Netherlands without a license and they just refused to do so. Then they demanded an elevator to carry the furniture to the top floor, while this could also easily be carried. This cost us an additional 1000 USD.

As you can imagine the financial cost involved with this debacle is huge and not a single employee has offered me any compensation. What a scam company! International Movers, you have ruined my life this year with all the stress and frustration you have caused! I am thinking of suing.

Regards, Joelle

Vanpac GroupAsia - Singapore

24 May 2019

Decided to engage Vanpac to do the move for me from Singapore to Arizona after their surveyor demonstrated great care in explaining how his crew would do the packing for me.
Surveyor showed he understands that despite certain items/ornaments not having any monetary value, they had great sentimental value and thus needed extra care in packing them. He came down during the pack day to ensure that the packing crew were aware and instructed them the same.
Vanpac takes the time to ensure that the moving needs of their customers are met and I appreciate it.

Latest News

Checklist moving
8 November 2018

Checklist for moving abroad

Whether you are moving abroad to study or to work, getting everything ready will take a lot of time. You need to do a lot of preparation and somehow there’ll still be some things you’re afraid you’ll forget. It’s a big adventure, which can be exciting but also scary. However, with these helpful tips we’ll at least make it a lot easier for you!

1. Visa, passport and vaccinations
Nobody wants to have any problems in their new home country, especially not being able to get in at all. For that reason, check your new country’s government website to see what visa you will exactly need and what the differences are between them. And when you are going to catch your flight, be sure to bring a copy of the visa with you. Moreover, check whether your passport is still valid during the period you are going to be abroad. In some countries it is obligated to have a passport that is valid for at least six months after your return date. To visit some countries, you will also need to get a variety of vaccinations. As these three things can take a lot of time, it is best to start with them as soon as possible.

2. Healthcare and travel insurance
To avoid any extra problems and efforts, it is a good idea to check upon your current health care provider and to see whether they can cover you overseas. If not, you might want to have a look at an international provider or some local providers. Additionally, you might want to get a medical check-up before you leave home as some countries can have very expensive healthcare. If you are only traveling abroad, it is a good idea to make sure you have international travel insurance.

3. Accounts and important documents
Before leaving for your new destination, be aware that you’ll need to change your account settings for your bank account, phone provider, health insurance and more. You might even need to cancel some accounts if you’d like to use a local provider. Also, be sure to gather all your important documents and make copies of them. Place all your important documents in a folder to take with you to your new home. For example, your insurance cards, medical files, certificates, work permits, taxes and international driving permit (Yes, check this too!). To avoid any problems, we suggest making extra copies of the most important documents for your family at home.

4. Bank account and phone provider
When you arrive in your new country, it’ll be convenient to have some cash on you in case of an emergency. But before you arrive, make sure you know if you can use your own bank card without any problems. Maybe consider getting a credit card that’s accepted worldwide so you’ll get less foreign transaction fees. When arriving in your new country, you should probably open a bank account to reduce transaction costs and to receive your salary on for your new job. Be sure to have a look at the taxes too, since these are probably different compared to your current country.

As international phone calls can be expensive, it’s suggested to purchase a SIM card from a local provider. You can then replace that one with your old SIM in your phone. There are even some providers that add international phone calls and texts to your plan.

5. Transport and moving services
There are several options to get to your new destination: by car, boat, train or even airplane. To choose which option you should go for, it’s a good idea to write down all the pros and cons for every transport option. When you’ve made your choice, do the same thing by comparing the different companies. This way you’ll know for sure you choose what you’re most comfortable with.

Besides different ways for you to arrive at your destination country, there are also different modes of transport for your household goods. It can be very hard to choose the type of transport but also to choose an international moving company. Fortunately, we have made that easier for you. By checking our blogs you can find more information about how to choose what’s best for you. Looking at our reviews of different moving companies is also very helpful.

6. Accommodation
Our main tip is not to sign any accommodation contracts or rent an apartment before seeing it. If you’ll have to look for a house all by yourself, it perhaps is a good idea to fix something for a short period of time. This way you’ll have accommodation for the first nights and you’ll have time to look for a permanent house whilst staying there. This way you’ll avoid any bad experiences with renting before arrival, but you’ll also have a better idea of where you’d like to live exactly (since you have now seen the neighbourhood).

7. Research
Your destination country will definitely be different than where you’re now. To make the cultural shock as minimum as possible, it’s smart to do some research on their culture. What do they eat and when? Do they have practical rituals or standards? Additionally, learning the basic and most important words and sentences in their language isn’t a bad idea either. Looking into the weekly costs of the country is also a smart move. This way you’ll get an idea of how much money you’ll probably spend (e.g. touristic attractions, groceries, rent) and what the currency is.

If you’re going to work abroad, be sure to also do some research on your job position, the business culture (e.g. how they do meetings, how does their business communication work) and your employment rights.

8. Relax & enjoy
By seeing this checklist, moving abroad might look difficult and stressful. But do not forget the reason why you’re moving abroad. This is going to be one of the most memorable experiences of your life. End your stay in your current country with a blast by throwing a goodbye party or a gathering to see all your close family and friends one last time. And once you’re on your way to your new home, do not forget to relax and enjoy. It’s going to be great!